Cancellation policy

PURCHASE OPTIONS CANCELLATION POLICY

Preorders

A preorder may be cancelled for a full refund at any time before it has shipped.

To request a cancellation, contact CANTEERIUS through our contact form and include your order number:

https://canteerius.com/pages/contact

If a preorder has already shipped, it can no longer be cancelled. After delivery, it is subject to the CANTEERIUS Return & Refund Policy.

The estimated shipping date is displayed on the applicable product page. If the estimated shipping date changes, CANTEERIUS will notify the customer and provide the option to accept the revised date or cancel the unshipped order for a full refund.

Approved refunds are returned to the original payment method. Processing time after approval may vary depending on the bank or payment provider.

This policy currently applies to preorders and other deferred purchases. CANTEERIUS does not currently offer automatically renewing subscriptions.